PRIVACY POLICY

      1.     Introduction

RADtech’s Privacy Notice is here to inform you about how we collect and use your personal information. RADtech takes the protection of your privacy very seriously and will only use your information for the purpose that it was originally collected.

Before providing us with your information, it is important that you carefully read this Statement to ensure that it is used properly.

This Statement explains how RADtech will use and disclose your personal information, including that which is provided by third parties or by yourself.

By submitting your personal information to us, you agree that it will be used and handled in accordance with this Statement and the relevant provisions of the legislation of South Africa.

2.    Who we are

RADtech assisted organisations to transform the way they use technology by offering our clients solutions that focus on data security and aiding digital transformation while making a difference to the environment.

With a team of passionate, technology-driven individuals, we are able to understand our client’s objectives and implement solutions that deliver the required results. The goal of our services is to protect the intellectual property and personal information of our clients at any stage of the asset lifecycle, allowing them to remain compliant with regulations.  For more information about our Services and Solutions please visit our Solutions offering page by clicking on the following link:  https://www.rad-tech.co.za/solutions-offering/      

3.    Definition of Personal Information

The concept of personal information is defined in the “Protection of Personal Information Act, 4 of 2013” and it hereafter referred to as the POPIA. The POPIA refers to the information that can be collected about an individual, such as their living, natural, or legal identity. More specific examples of this can be found at the following link: www.gov.za/documents/download.php?f=204368 

4.    Amendments to the RADtech Privacy Statement:

We may change this statement from time to time due to various factors, namely:

     ·       To provide information of new systems, change in facilities, new or changed methods of operation, services, and products.

     ·       Any changes in legislation that may have an impact on the POPIA.

     ·       To provide for better safeguarding and processing of your personal information

     ·       To ensure that errors are identified and corrected.

     ·       To reflect of expected or actual changes in lending practices, financial services, or market conditions.

     ·       RADtech may make changes in this policy in its sole discretion.

Such amendments will become part of your agreement with RADtech if they are published on our website. You should check the website regularly to ensure that you are aware of how we handle your information. We will only process your information in accordance with the POPIA.

5.    Collection of Personal Information

             The information that you provide us will be used to provide you with the products and services that we offer. We will also use this data to improve our offerings                   and provide you with more effective and personalised services. Some of the information that we collect may be used for other purposes.

             We collect this information from you when you provide us with details when you subscribe to our newsletter or make a purchase or contact us. This information                  is used to process your order or provide you with the requested services or products. We will also notify you if there is any information that we need to provide to                you.

              Examples of the information we may be collecting from you:

·       Name and Surname

·       Address

·       Email address

·       Telephone/cell number

·       Employment details, namely: Company and Job title

·       The details of transactions that you make with us.

·       We may keep track of all the correspondence or requests made by you or someone on your behalf.

We may receive information about you by other means, namely:

·       Occasionally, we may receive information from other parties who are legally permitted to pass on your information.

·       From a third party where you have provided consent for such party that we may contact you.

·       Any personal information that you have made public.

6.    Cookies Policy

The term “cookies” is used to refer to the various technologies that are used by the POPI Act to protect the privacy of electronic communication.

·       What is a cookie?

A browser will store cookies on your device or computer. These small files are used to help a website navigate and provide a better user experience. They can’t collect personal information about you. When a web browser is used to read cookies, it only gives the website that has sent them access to your data.

·       How are third party cookies used?

We use third-party suppliers for certain functions on our sites. For example, when you view videos or other content that has been embedded with links to YouTube, these providers may set cookies on your device. You can ask them to explain how they use cookies and what information they collect.

·       How do I reject cookies?

We do not collect personal information about you when it comes to using cookies. If you would like to block or reject the cookies that are set by these providers, please go to the Help section of your browser and click on the “Block or reject cookies” option. Most browsers will automatically accept cookies, so if you do not want to prevent them from working, you may need to manually delete or block them.

You may also visit the All About Cookies website (www.allaboutcookies.org) to learn more about cookies and how to block or reject them. Also, for information about the use of cookies on mobile phones, please refer to the handset’s manual. Although you can reject cookies and prevent them from working, you can still access our websites’ functions.

·       Why do we use cookies?

Cookies are used by our company to collect information about our users so that we can improve the quality of their experience when they access our website. They also remember their preferences, such as the language and region of their browser.

You can also rate pages and fill out comment forms using cookies. Some of the cookies that we use are session cookies, which only last until your browser closes. On the other hand, persistent cookies are stored on your device for a long time.

7.    How we use your information

             We will use your Personal and Non-Personal Information only for the purposes that it was collected, for example:

           ·       We will use your information to analyse the effectiveness of our marketing and promotional campaigns.

           ·       When visiting our site, we collect information about you such as your device’s operating system and Internet Protocol address. We will use this data to                improve the web experience for you.

           ·       For audit, monitoring and record keeping purposes.

           ·       For market research

           ·       To help speed up your future activities and experience on our site for example, out site can recognise that you have provided your Personal Information              and will not request the same information a second time.

           ·       This information can be used for any legal proceedings.

           ·       To make the site easier to use and more tailored to your needs and interests.

           ·       The opportunity to take part in any promotions or competitions.

           ·       Your website should be personalized so that it can provide you with the most accurate and up-to-date information about its activities. This can include             details about its history, such as the time it was visited, the site you came from, and the referrals it has received.

           ·       To suggest products or services that we think you might find interesting from all relevant parties including third parties.

           ·       To assist with business development activities.

           ·       To carry out our obligations

           ·       Customer satisfaction or market research may be conducted.

           ·       The information that you provide will be used by us to comply with the legal requirements and regulations that apply to our business.

           ·       Unless it is required by law, we will not keep your personal information for longer than is required to fulfil a specific purpose. We will also not release                    your information to other parties without your consent, and we try to prevent unauthorized access and destruction of your data.

           ·       You have the right to refuse receiving marketing communications from us. Whenever we send you direct marketing messages, we will provide you                      with the necessary information to opt out.

8.    Disclosure of Personal Information

We may share your personal information with our business partners so that they can deliver products and services to you. These partners will be bound by these privacy rules.

We might obtain or share your Personal Information with:

·       Third parties for reasons listed above.

·       We will also share your information with other companies when we think it will enhance the products and services that we offer.

·       Third parties from whom you have chosen to receive marketing information from.

·       Where we have a legal obligation to disclose information in accordance with applicable industry or law codes.

·       Where it is necessary to safeguard our rights.

9.    Personal Information Security

By law, we are obligated to provide you with adequate protection regarding the use and access of your personal information. As a result, we will regularly review our security procedures and processes to ensure that the information is secure.

These measures are designed to prevent unauthorized access and manipulation. However, since no method of transmission is 100% secure, we can’t guarantee the absolute security of our data.

It’s also important that you take the necessary steps to protect your personal information. For instance, you should always keep your login details and access codes as secure as possible.

10. Access to your Personal Information

              You can request a copy of the information we hold about you by contacting us at the numbers or addresses indicated on our home page. We will do our best to                   provide you with the requested information after verifying your identity. In case of an access request, please be aware that it may be subject to a legal fee, as                       indicated in our POPI Policy.

11.   Correction of your Personal Information

You have the right to ask us to update, correct or delete your personal information. We will take all reasonable steps to confirm your identity before making changes to Personal Information we may hold about you. We would appreciate it if you would take the necessary steps to keep your Personal Information accurate and up to date by notifying us of any changes, we need to be aware of.

12.  Retention of Personal data

RADtech will ensure that your information is kept in compliance with the provisions of the POPI Act and other applicable laws.

13.  Right to object

In accordance with section 18 of the POPIA Act, you have the power to object to how your personal information is processed.

14. The right to lodge a compliant

You have the right to lodge a grievance with the Information Regulator of South Africa (IRSA) under the provisions of the POPI Act.

https://www.justice.gov.za/inforeg/contact.html

JD House, 27 Stiemens Street

Braamfontein, Johannesburg, 2001

 P.O Box 31533

Braamfontein, Johannesburg, 2017

Complaints email: complaints.IR@justice.gov.za 

15.  How to contact us

If you would like to know more about this notice or have any questions regarding our privacy practices, please contact us at the addresses provided on our website.